Category : Level Up
I’m sure by now most of you have heard of the monstrous computer FUBAR that Delta Airlines faced this week. If you were trying to fly Delta and you’re reading this, I’m very sorry. I’ve slept in airports on several occasions, and it is not fun.
Delta’s computer shutdown and subsequent loss of service for virtually everyone in their system is common. Not the specifics but the idea that a small issue cripples an entire operation. Delta is experiencing a problem very common to large, established, or older businesses. They lack resiliency and mobility as a company. When things run perfect, it’s golden, but if something goes wrong, all is off. Imagine Delta as a mammoth with a hangnail. The whole beast stops because of a tiny problem.
The opposite of this is what I preach in my 550 Team approach. It’s based on utilizing small teams capable of adaptability and quick change rather than one huge team focused solely on seeking efficiency and never finding it.
You see, if a small team hits a snag or runs into a problem, they can change up fast and respond in a different way. If they flame out completely, then there are other small teams to step in without ever slowing down the larger machine.
Delta is already in the middle of this huge problem. Let’s hope their leadership decides to change things once the fires settle down Let’s hope they break down the behemoth into batches of small teams so we can all get flying faster.
Hey, at least it’s not a worst case scenario. Could you imagine if this happened over the holidays?
If you want a rundown of the problem at Delta, click HERE.
This message was written by a team of geeks, nerds, gamers, and Dr. David Powers. You can always find us at www.drdavidpowers.com. Thanks for reading!
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