We all know that employees, bosses, and customers always tell the truth, right? How do we really know when they don’t, unless it’s painfully obvious?
It’s possible to learn the seemingly ‘magic’ tricks employed by Simon Baker on the popular television show The Mentalist and employ those same tricks to aid us in our work. Simple looks, head nods, and the words used are sometimes all it takes. Not only can these tricks help you in providing better customer service, they can also help you become a better employee or supervisor by increasing your confidence, self-esteem, and mental acuity.
Becoming a Mentalist is available as a keynote presentation or a more intensive workshop.